Terms & Conditions

Effective: May 17, 2026

These Terms & Conditions (“Terms”) govern your use of ultraweblabs.com (the “Site”) and your engagement with UltraWeb Labs Inc. (“we,” “us,” “our”). By using the Site or engaging us for services, you agree to these Terms. If you do not agree, please do not use the Site or our services.

1. Who we are

UltraWeb Labs Inc.
99 NW 11th St, Suite C
Boca Raton, FL 33432
(561) 948-0442
hello@ultraweblabs.com

UltraWeb Labs is an engineering-led digital agency providing web design, SEO, paid media, ecommerce development, and custom engineering services to South Florida businesses and nationwide B2B clients.

2. Using the Site

You agree to use the Site only for lawful purposes and in a manner that does not infringe the rights of, restrict, or inhibit anyone else’s use of the Site. Prohibited uses include:

  • Transmitting any content that is unlawful, harmful, threatening, abusive, defamatory, or otherwise objectionable
  • Attempting to gain unauthorized access to the Site, its servers, or any related systems
  • Using automated means (bots, scrapers, crawlers) to access the Site except as permitted by our robots.txt

3. Intellectual property

All content on the Site — including text, graphics, logos, photos, icons, and software — is the property of UltraWeb Labs Inc. or our licensors, and is protected by United States and international copyright laws. You may view and print pages for personal, non-commercial use. You may not reproduce, distribute, modify, or create derivative works without our prior written consent.

4. Engagement terms

The following terms apply when you engage us for services under an executed Scope of Work or Master Services Agreement (MSA). These Terms summarize standard practice; the specific engagement contract supersedes anything inconsistent here.

How engagements start

  • Engagements begin with a free 30-minute strategy call to scope your needs.
  • After the strategy call, we may issue a written Scope of Work (SOW) describing deliverables, timeline, and fees.
  • Work begins after the SOW is signed and the initial deposit (if applicable) is received.

Deliverables and timeline

  • Deliverables, milestones, and timelines are specified in each SOW.
  • Timeline assumes timely client review + approval at agreed checkpoints. Client delays may shift the launch date proportionally.
  • We will not perform work beyond the approved SOW without your explicit written authorization (a Change Order or amended SOW).

Payment terms

  • One-time engagements (e.g., custom builds): typically a 50% deposit on SOW execution, with the balance due on launch or per milestone schedule in the SOW.
  • Monthly retainers: invoiced monthly in advance. First month’s retainer due before work begins.
  • We accept ACH transfer, credit card (with processing fee), and check. Wire transfer details available on request.
  • Invoices are due Net-15 unless otherwise specified in the SOW.
  • Past-due balances accrue interest at the lesser of 1.5% per month or the maximum rate permitted by Florida law.
  • We reserve the right to suspend services on accounts more than 30 days past due, with written notice.

Termination

  • Either party may terminate a monthly retainer engagement with 30 days written notice.
  • One-time engagements terminate on delivery of all SOW-specified deliverables and final invoice payment.
  • On termination, the client receives a final invoice covering all work performed through the termination effective date. Pre-paid retainer fees beyond the termination date are refunded pro rata.
  • On full payment of the final invoice, all custom deliverables produced under the SOW are transferred to client ownership per Section 5 below.

5. Ownership of deliverables

The treatment of work product produced during an engagement:

  • Custom deliverables (code, content, designs specific to your business) — upon full payment of all invoices for the engagement, ownership of these deliverables transfers to you. You receive code repositories, design files, content, and access credentials needed to operate independently of UltraWeb Labs.
  • Tooling, methodology, templates, and pre-existing UltraWeb assets — these remain UltraWeb Labs property. You receive a perpetual, non-exclusive license to use any UltraWeb-owned components that are deployed as part of your site or systems for the lifetime of those systems, but you do not own them and may not relicense them.
  • Third-party software + plugins + services — governed by their own licenses. We will identify the third-party components in your final handoff.
  • Portfolio rights — we reserve the right to publicly identify you as a client and to showcase the work we produced in our portfolio, case studies, and marketing materials, unless you specifically request otherwise in writing.

6. Limitation of liability

To the fullest extent permitted by law:

  • Our total liability for any claim arising from services we provide is limited to the total amount you paid us in the 12 months preceding the claim.
  • We are not liable for incidental, special, consequential, or punitive damages, including lost profits, lost business, loss of data, or business interruption.
  • Nothing in these Terms limits or excludes our liability for our own gross negligence, willful misconduct, or any liability that cannot be excluded under Florida law.

7. No guarantees on outcomes

Search engine rankings, paid-media performance, conversion rates, and lead volume depend on many variables outside our direct control (search engine algorithms, ad platform policies, market dynamics, competitive activity, client market position, and others). We engineer to industry-recognized best practices and apply receipt-backed methodologies, but we make no specific guarantees about:

  • Specific search-engine ranking positions for any keyword
  • Specific organic traffic volumes
  • Specific lead volumes, conversion rates, or ROAS from advertising
  • The longevity of any ranking, lead, or conversion outcome

If you have engaged a provider that guarantees specific rankings or specific outcomes, you should be cautious — Google’s own guidelines warn against trusting agencies that make such guarantees.

8. Indemnification

Each party agrees to indemnify and hold harmless the other (and its owners, employees, and agents) from any claims, damages, or expenses (including reasonable attorneys’ fees) arising from:

  • The indemnifying party’s breach of these Terms
  • The indemnifying party’s misuse of the Site or services
  • The indemnifying party’s violation of any third-party rights or applicable law

9. Disclaimers

  • The Site and all services are provided “as is” and “as available” without warranties of any kind, express or implied.
  • We do not warrant that the Site or services will be uninterrupted, error-free, or secure.
  • We are not responsible for the actions of third-party service providers (search engines, ad platforms, social media platforms) that affect engagement outcomes.

10. Third-party services

The Site integrates with or links to third-party services (Google Maps, Google Analytics, social platforms, payment processors). Your use of those services is governed by their own terms and privacy policies.

For client engagements, we routinely deploy and configure third-party platforms on the client’s behalf (Google Ads, Meta Ads, Google Analytics, hosting, CRM, etc.). The client is the account holder of record for these third-party services and is bound by their respective terms.

11. Governing law and dispute resolution

These Terms are governed by the laws of the State of Florida, without regard to conflict-of-laws principles.

Any dispute arising from these Terms or our services will first be addressed through good-faith discussion between the parties. If the dispute cannot be resolved through discussion within 30 days, both parties agree to attempt non-binding mediation in Palm Beach County, Florida, before pursuing litigation.

Any lawsuit must be filed in the state or federal courts located in Palm Beach County, Florida.

12. Changes to these Terms

We may update these Terms from time to time. We will post the updated Terms on the Site with a new Effective Date. For active client engagements, the Terms in effect at the time the SOW was signed continue to apply unless both parties agree in writing to adopt updated Terms.

13. Severability

If any provision of these Terms is found to be unenforceable or invalid, the remaining provisions remain in full effect.

14. Entire agreement

These Terms, together with our Privacy Policy, Cookies Policy, and any executed SOW or MSA, constitute the entire agreement between you and UltraWeb Labs regarding your use of the Site and our services. In case of conflict between these Terms and a signed SOW/MSA, the signed SOW/MSA controls.

15. Contact

For questions about these Terms, contact:

UltraWeb Labs Inc.
99 NW 11th St, Suite C
Boca Raton, FL 33432
(561) 948-0442
hello@ultraweblabs.com

These Terms & Conditions were last updated on May 17, 2026.

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You bring the operating problem.
We bring the engineering.

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